Privacy Policy

Effective Date: 11.08.2025
Website: https://proclee.com
Company: SNG Infotech Pvt. Ltd. (“Company”, “we”, “our”, “us”)

This Privacy Policy explains how Proclee.com collects, uses, and protects your information when you visit or use our services. By using our website, you agree to the terms described in this Policy.

Proclee.com is operated by SNG Infotech Pvt. Ltd., an Indian company registered under the Companies Act, 2013, with its registered office at:

M-183, Gautam Nagar, Near Chetak Bridge, Govindpura, Bhopal, Madhya Pradesh, India – 462023

1. Information We Collect

1.1 Contact Information
We may collect your name, email address, mobile number, phone number, address, city, state, postal code, country, and IP address.

1.2 Payment & Billing Information
We may collect your billing name, address, and payment method. We do not collect your credit card number, CVV, or expiry date directly. All payment information is processed securely by our payment partner Razorpay.

1.3 Information You Post
We collect information you submit publicly on our website or via our official social media accounts.

1.4 Technical & Usage Information
When you use our website, we may collect:

• Your IP address and browser type
• Pages you visit and time spent on each page
• The site you visited before ours and after leaving
• Your device type and operating system version

1.5 Third-Party Data
If you interact with us via a third-party service (e.g., social media login), we may receive information such as your name and email from that provider.

2. How We Collect Information

• Directly from you when you register, contact us, or make a purchase.
• Passively using tracking tools such as cookies, web beacons, Google Analytics, and Google Search Console.
• From third parties such as social media platforms or marketing partners.

3. How We Use Your Information

We may use your information to:

1. Provide Services – Fulfil orders, process payments, and deliver products/services.
2. Communicate – Contact you for confirmations, updates, or promotional messages.
3. Improve Services – Enhance website performance, products, and customer experience.
4. Marketing – Share offers, updates, or new product announcements (with opt-out options).
5. Security & Legal Compliance – Detect fraud, enforce terms, and comply with laws.
6. Analytics – Understand visitor behaviour and site performance.

4. Sharing of Information

We may share your information:

• With service providers who work on our behalf (e.g., payment processors, email/SMS gateways).
• For legal reasons to comply with court orders, government requests, or protect our rights.
• In business transfers if we sell or merge part of our company.
• We do not collect sensitive personal information such as Aadhaar card numbers, PAN card details, or similar identifiers. We only collect your name, mobile number, and email address solely for the purpose of delivering the reports generated through our service.

Some service providers may operate outside India and may process your data in other jurisdictions.

5. Third-Party Websites

Our site may contain links to third-party websites. We are not responsible for their content or privacy practices. Please review their privacy policies before providing any personal information.

6. Data Security

We use reasonable technical and organisational measures to protect your information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Your Choices

You can:

• Opt out of marketing emails by clicking the “unsubscribe” link.
• Disable cookies through your browser settings (may affect site functionality).
• Request access, correction, or deletion of your personal data by emailing us.

8. Updates to This Policy

We may update this Privacy Policy from time to time. Significant changes will be notified via email (if you are registered) or by posting a notice on our website. The latest version will always be available at https://proclee.com/privacy-policy.

Last updated on: 11 August 2025

9. Jurisdiction

Any disputes related to this Privacy Policy will be governed by the laws of India, with jurisdiction in the courts of Bhopal, Madhya Pradesh.

10. Contact Us

For any privacy-related concerns, please contact:

Mobile no.: +91 7880 127123

Email: info@proclee.com
Address:SNG Infotech Pvt. Ltd., M-183, Gautam Nagar, Near Chetak Bridge, Govindpura, Bhopal, Madhya Pradesh, India – 462023